I am fluent in English, Malay, and my mother tongue is Cantonese.  I can manage conversational Mandarin, Thai and basic German.

I am most confident conducting sessions in English.

Defining a suitable counselor or coach is a deeply personal preference.  I invite you to schedule a 15min free intro call with me and gauge if we may be a good fit.  

Payment can be made through bank transfer or electronic payment.

If you are unable to make it to our session, please let me know no less than 24 hours in advance. 

Any cancellation made less than 24 hours, full session rate shall apply.

I am currently not affiliated with any insurance companies. Please check with your insurance provider if counselling is reimbursable. Please check with company HR on support policy for personal development or coaching as part of relocation benefit.

I offer limited sliding scale spots, depending on the financial situation. Please get in touch to request for more information.

If you feel that our sessions or my approach is not meeting your expectations, I invite you to share your concerns with me directly. Often, misalignments can be cleared up through an honest conversation, and I am always open to feedback on how I can better support your needs.  If you feel that an issue cannot be resolved through our direct discussion, you have the right to follow a formal process. As a registered member of NFG (OTR registration number 10241), the complaints will be handled centrally via NFG collective scheme. For more information you can visit https://de-nfg.nl/niet-tevreden-over-je-hulpverlener/ or email them at info@de-nfg.nl